At M2M, we understand that service level guarantees are no longer mere protection against poor supplier service. Instead, they have now evolved into crucial tools for customers dependent on communications and Internet solutions, which offer high throughput where relatively short outages can amount to significant data loss.

With these principles in mind, M2M has developed Service Level Agreements as a standard feature, which illustrates M2M's continued commitment to delivering world-class customer service. Customers can an have confidence that we have the infrastructure, experience, and technological expertise to meet these guarantees.