The key to M2M's continued growth is the strong commitment
of management and staff to provide high quality solutions that are responsive
to the unique and constantly evolving needs of each customer. M2M takes
the time to understand each customer's specific needs, wants, and expectations,
and tailor rapidly deployed solutions accordingly. With a commitment
to quality and customer orientation, M2M has been able to consistently
meet or exceed customer expectations.
M2M provides all of its solutions on a turnkey, outsourced basis, backed
by Service Level Guarantees. By clearly outlining
and defining its service performance checkpoints upfront, M2M Data Corporation
can now guarantee the end-to-end availability of its Internet SCADA system.
From the company's new state-of-the-art network
operations center, M2M personnel can closely watch applications, enabling
them to detect and diagnose potential problems before they compound. What's
more, those applications can be monitored from any location around the
globe.
M2M's Service Team is dedicated to ensuring successful implementation
and ongoing customer support. M2M is integrating ISO9001:2000 Quality
principles into our organization to ensure our clients receive the highest
level of customer service possible.
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